Competent Skills for Professionals

CERTIFICATE COURSES

Competent Skills for Professionals

Certificate Awarded LISSAH Certified


Learning objectives


To develop skills in office management for professional growth
To enhance the public speaking proficiency for a good career path
To get acquainted with latest presentation aids
To familiarize with skills need for a good work life balance


Module 1-Office Administration and Human Resource Management


Office orientation, communication, documentation, records management, reception and
hospitality, meetings, components of human resource management, performance appraisal,
operations and dispatch


Module 2-Presentation and Public Speaking


Managing speech, overcoming speech anxiety, listening/speakers, verbal and nonverbal
communication, body language, gestures, eye contact, voice modulation, presentation aids


Module 3-Academic writing


Paragraph structure (topic sentence, supporting examples, transition sentence), Basic rhetorical
modes (narration, description, exposition), Writing process (pre-writing, writing, re-writing),
Effective use of quotation, paraphrase and summary. Stylistics (vocabulary, conciseness), correct
paper formatting, Grammar & mechanics as needed


Module 4-Work life balance

Work life balance –concept of work life balance ,outcomes, signs of imbalance-health risks, absenteeism, health issues & burn out, stress management, goal setting, time management, balancing personal and professional life .

References:


1. Bhatia, D. R. (2019). Principles of Office Management. INDIA: Lotus Press.
2. CHOPRA, D. R. (2015). OFFICE MANAGEMENT. Himalaya Publishing House Pvt. Ltd.,.
3. Aldeeb, N. (2017). Academic Writing from Sentence to Essay: A Reference Guide. Noor Publishing.
4. Armstrong Michael (2006), Human Resource Management Handbook
5. Kalliath, T.; Brough, P. (2008) Work-life balance: a review of the meaning of the balance construct. Journal of Management and Organization, 6. Beebe, S. A., & Beebe, S. J. (1991). Public speaking: An audience-centered approach. Englewood Cliffs, NJ: Prentice Hall. 7. Antonakis, J., M. Fenley, and S. Liechti. 2012. “Learning Charisma. Transform Yourself into the Person Others Want to Follow.” Harvard Business Review